Processes

Business Processes

Holistic Management of Business Processes

The Prociris partners have been working for more than 20 years intensively with the topic of business processes. Based on founded experience, efficient procedures and technologies for the holistic Management of Business Processes were developed in cooperation with the Informatics Institute of the Faculty of Economics and Business Engineering of the Karlsruhe Institute of Technology (KIT) and the Karlsruhe Center of Research for Informatics (FZI).

Business Process Models

Business Processes are the linchpin when it comes to making changes within a company. Here it is crucial to have an effective communication in planning and implementing changes. We can provide that by creating reality-true and simple images of business processes by means of graphic models. To do so, we use common Process Modeling Tools, which can also be used for analysis and simulations. We have prefabricated best practice models for the Horus Enterprise Tools with which we facilitate true Rapid Business Process Design.

Realization and Controlling Processes

The implementation and control of these processes is carried out based modern organization and information system solutions. Flexible business process management systems are used in addition to standard business application software systems by SAP, Oracle, Microsoft or other industry specialists. We restrict ourselves to organizational tasks as part of the implementation of these solutions: Economic feasibility studies, the selection of suitable products, project management, quality management and organizational change management.

Business Process Monitoring

Business Process Monitoring with key performance indicators is indispensable for an ongoing process improvement. We design the key performance indicator system and create with modern software tools (Oracle Business Activity Monitoring (BAM), Cognos BI, …) effective solutions for Business Process Monitoring and even comprehensive Business Performance Management Systems.

Business Process Outsourcing (BPO)

Outsourcing complete Business Processes (Business Process Outsourcing, BPO) rounds up the Prociris Portfolio around your Business Processes. The customer can focus on his core business and benefit from the savings of an optimized Offshore/Nearshore solution. We identify potentials for BPO, calculate efficiency and select suitable BPO partners together with you, supporting and controlling the transfer of the process to a partner. Ongoing services success and quality monitoring complement our range of tasks.

Process Streamlining

Companies, which want to succeed on the world-market can’t avoid focusing and global consolidation. At the same time business processes are unified as far as possible (Process Streamlining). Therefore today’s enterprises have to be seen as intelligent local enterprise-units, which are steered by a global business process solution. In practice the implementation of such Business Software Solutions fails often in matrix- or network-like structured companies. Prociris takes over the streamlining of processes according to a proven process, supporting the streamlining implementation as part of the introduction or adaptation of a software business solution.